The Important Role Of A Patient Advocate

By Paulette Mason


When people are ill, they are often left more vulnerable. When someone lands in the hospital because they are unwell, it can be stressful for patients and their families. Many times the plans do not go accordingly, judgment may be impaired, and people are not at their best when they do not feel well. It can be a great relief to have people who are on your side and willing to help during such times. Patients can benefit from someone who will offer support them and look out for their best interests, especially when it comes to getting the right care. A patient advocate is a person who offers this aid to patients in need.

Basically, these persons will take on the role of supporters, campaigners, sponsors, promoters, backers, believers and spokespersons. It is essential that patients from a person they trust to do the job. To be effective in this role, one has to be willing to act on behalf of the patient or client. These persons also have to work well with the other members of the patient's health care team, such as doctors or nurses.

In many cases, these people are loved ones. They might be a child, spouse, close friend or other family member. There are also professional advocates. Hospitals are known for having staff that does this work. Usually these persons are known as patient representatives or advocates. Chaplains, nurses and social workers have also been known to play this part.

Ultimately, advocates will be involved with cutting through the red tape. It is recommended that individuals inquire about the professional advocates. Many of these are made available through health care facilities and hospitals.

The initial step is finding someone to do this work. Select an individual who you feel comfortable communicating with and have complete trust in. It is essential to find someone that is a good communicator and assertive. They should also be willing and capable of being an advocate for your specific needs. Then, decide on what you need help with that you cannot do on your own. Patients may need help when it comes to clarifying available care, asking questions, getting information, making note of important information, and assuring desires are carried out.

These individuals might be permitted to accompany the patient to treatments, procedures, appointments and tests. Always check with the caregivers or doctors to make sure it is allowed. It is important that patients are straightforward with their advocate, letting them know exactly what role they want them to fulfill and in what ways they need aid.

Be sure that family and friends are aware that the advocate will act as your spokesperson. It is also important that physicians and others who are giving you care know who your advocate is, as well as how to contact him or her. These individuals can be extremely helpful to ill patients during a serious time of need.

Professionals and close friends or family can be equally successful in this role. The key is being vocal with them about your needs and desires. Overall, their objective is to help support you in as many ways as possible.




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